Short answer: if weekly totals match, nothing is lost: the tools are putting the same installs on different days. Ad platforms usually report by ad interaction date in the ad account's time zone, while MMPs often report by install date in their own time zone.
Why the same install lands on different days
Date basis: the event a report uses to place a conversion on a day, either the ad interaction (impression or click) or the conversion itself.
Google says it reports conversions on the day of the ad interaction. Meta can report by impression time or conversion time. According to TikTok's help centre, TikTok reports by the day of ad interaction. An install that follows a click by two days therefore lands on two different days.
How do I know it is a date problem and not missing data?
Sum both tools over seven days or more. If the totals agree within your usual tolerance while single days do not, the difference is how installs are placed on the calendar.
Likely causes
- Interaction date vs install date. Ad platforms place conversions on the click or impression day; MMPs often use install day.
- Different time zones. New Meta ad accounts default to Pacific time. Google uses the account's local time zone. TikTok's help centre says its account time zone is set at creation and cannot be changed.
- Late arrivals. Google says app conversion processing can take up to 24 hours, so the last day keeps changing. See attribution data delayed.
How to confirm it
- Compare seven-day and 30-day totals between the two tools.
- Write down the time zone of each ad account and of your MMP.
- In Google Ads, add the Conversions (by conv. time) column.
- In Meta, switch reporting to time of conversion.
- For TikTok, use the real-time columns, which TikTok's help centre says show data by when events happened.
How to fix it
- Report every tool on conversion time where it allows.
- Set the MMP's reporting time zone to match your main ad account, or convert both to UTC.
- Reconcile weekly rather than daily.
- Leave the most recent two days out of any reconciliation.
| Platform | Default date basis | Time zone |
|---|---|---|
| Google Ads | Ad interaction day | Account local time |
| Meta | Impression or click time, can switch | Account setting, new accounts default to Pacific |
| TikTok | Ad interaction day (per help centre) | Fixed at account creation (per help centre) |
The Meta vs MMP troubleshooter and TikTok troubleshooter both include this check, and which number to trust explains when to use each tool.